11/07/2009
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DeepSight Analyzer Terms of Use

Welcome to Symantec’s DeepSight. We are excited to have you visiting our site and hope that you find this service helpful. Your use of our services, including the DeepSight Analyzer web site and any features offered here (“Service”), is subject to the following terms and conditions (“Terms”). Symantec may amend these Terms from time to time, so please re-read the Terms if you see that they have been amended since the last time you read them. The amended terms will automatically be effective ten days after they are initially posted on our site. These Terms may not be otherwise amended except in a writing signed by you and Symantec. We reserve the right to deny access to the Service to any user who, in our sole discretion, has violated any of these Terms.

BY CONTINUING TO USE THE WEB SITE or any of our service, YOU ARE INDICATING YOUR AGREEMENT TO BE BOUND BY THE TERMS.


This agreement was revised on Febuary 13, 2006.

Our Service.

Symantec is inviting you, a member of the Internet community, to become an DeepSight Analyzer participant. All participants must first register for membership and use a secure password. Participants will then receive a copy of DeepSight Extractor, our firewall and intrusion detection system log-parsing tool, and access to a secure, personalized, web-based incident console. Your download and use of this software is subject to Symantec’s license terms, which are based on a Berkeley Software Distribution (BSD) license for the purpose of permitting certain modifications. The incident console is comprised of several time saving utilities that enable you to track your intrusion incidents, create personal incident reports, and generate attacker notification messages through an easy-to-use Incident Wizard. Our DeepSight Extractor tool will reformat and send your firewall and intrusion detection system (“IDS”) logs to your DeepSight account using SSL technology. Use of the DeepSight Extractor tool also requires these system requirements: http://analyzer.symantec.com/requirements.asp

  • DeepSight Extractor integrates into the following firewall and IDSs on the following operating systems, as a client-side executable:
    • DeepSight Extractor reformats and then sends logs over SSL to the user’s DeepSight account. The log output is in XML format.
    • DeepSight Extractor is provided with full source under a BSD license so users may modify the tool to best work with their systems.
  • DeepSight Extractor disk space requirements:
    • 5 MB of HDU on Windows NT based operating systems
    • 1 MB of HDU on Unix based operating systems

Changes to our Service.

Symantec reserves the right to change or discontinue, temporarily or permanently, any part of our Service without notice, without any liability to you or any third party. Please keep in mind that we may occasionally cancel accounts that have been inactive for extended periods time. So, remember to visit us often!

Your Privacy.

Symantec respects your privacy. Because Symantec recognizes the need for discretion when dealing with incidents, we do not require you to provide any personal or identifying information when applying for DeepSight Analyzer membership. Instead we ask for demographic information (such as company size, industry category, and job category) so that the logs can be used to show geographic or industry patterns that will benefit our users’ network security. We want to enable you to take advantage of what the incident information has to reveal, rather than cause you and your company embarrassment and further break-ins or attempts. The information you provide also enables us to provide you with the Service and any updates about our site, and compile demographic statistics for our reports. The complete terms of our Privacy Policy are part of this agreement so please take a few moments to read them.

Our Rules.

You must be at least 18 years old and able to form legally binding contracts under applicable law to use our Service. You agree that any information you provide in response to Symantec’s registration and other forms will be true, accurate, current and complete. You agree not to misrepresent any demographic or other information that you submit to Symantec. You also agree that any firewall or IDS log information that you submit to our site has been legitimately reported and not fabricated. By submitting any information to us, you grant us the right to use this information to provide the Service to you, and for any other purpose that is consistent with our Privacy Policy.

If you become a registered DeepSight Analyzer member, you will choose a password for accessing the information you store on our site. You are responsible for maintaining the confidentiality of your password and account and are fully responsible for all activities that occur using your password or account. Please notify us immediately of any unauthorized use of your password or account or any other breach of security. Symantec will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. You may not use anyone else’s password at any time.

You may not use any information obtained on our web site for any commercial purposes (other than to manage your own firewall and IDS logs and to order reports from Symantec). You may not link to any part of our site or frame or display any of our content on another web page, without our prior written permission. You agree not to use our website or anything on it for illegal purposes or in any way that infringes upon the rights of others or violates any law. You also agree not to interfere with the proper working of any of the following: the Symantec site, the DeepSight Analyzer site, or any services available, accessible or offered through these sites. You further agree that you will not take any action that imposes, in Symantec’s sole discretion, an unreasonable or disproportionately large load or burden on the site or the Symantec infrastructure.

User Submissions to Symantec.

Symantec provides areas for personal feedback in our DeepSight Analyzer incident reporting feature. Symantec does not want to receive confidential or proprietary information from you through this website or otherwise. You agree that no information or material sent to Symantec over this website or otherwise will be deemed to be confidential. By sending SecrityFocus any information or material, including any firewall and IDS log information, you assign all rights and interests in such information to Symantec. You also agree that Symantec shall be free to use for any purpose any concepts, ideas, know-how, or techniques that you send to us. We will use any information you submit in accordance with the terms of our privacy policy.

If you choose to report your incidents or use any other messaging forums that Symantec may make available, you agree that you will not submit any messages that would be deemed offensive or illegal, as determined in Symantec’s sole discretion. You also agree not to use any vulnerability divulged through any other member’s reports you receive to attack or interfere with anybody else’s systems.

Copyrights, Trademarks, and Other Intellectual Property.

You acknowledge and agree that Symantec and its licensors own all rights to this website and the content displayed on the site, including but not limited to the logs you upload to your account and any information that you post. These rights are enforceable under U.S. and international laws and treaties. © 2001 Symantec You are only permitted to use this content as expressly authorized by us. You may download or print any and all of the log and report information in your personal account. You may not copy, reproduce, distribute, publicly display, or create derivative works from any other content on this site. Further, you agree not to reverse engineer or reverse compile any of our technology, including but not limited to, any applets associated with our Service, except as expressly authorized by Symantec in a valid written license agreement. Any service and trade names, marks and logos adopted by Symantec are owned by Symantec and its licensors, whether or not bearing the symbols “â”, “SM” or “Ô”.

Disclaimer of Warranties.

Our goal is to make your experience with Symantec and our DeepSight service a pleasurable one. However, we cannot always foresee or anticipate technical or other difficulties. Therefore, YOUR USE OF THE SERVICE, INCLUDING THE DeepSight Analyzer, WEBSITE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. SYMANTEC EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.

Although we strive to bring you the best and most secure service possible, SYMANTEC MAKES NO WARRANTY THAT (A) SERVICE WILL MEET YOUR REQUIREMENTS, (B) THE PRODUCTS WILL BE DELIVERED TIMELY OR THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (C) THE INFORMATION OBTAINED FROM THE USE OF THE SERVICE (INCLUDING BUT NOT LIMITED PRODUCT LITERATURE) WILL BE ACCURATE OR RELIABLE, OR (D) ANY ERRORS IN THE TECHNOLOGY WILL BE CORRECTED.

ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. NO ADVICE OR INFORMATION (INCLUDING PRODUCT LITERATURES), WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM SYMANTEC OR THROUGH OR FROM THE SERVICE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

Some jurisdictions do not allow the exclusion of certain warranties. Accordingly, some of the above limitations may not apply to you.

Third Party Products and Services.

Symantec reminds you to be cautious when browsing on the Internet and to use good judgment and discretion when making purchases, obtaining information, or transmitting information. From this site, users may visit or be directed to sites containing information not within our control. Symantec makes no effort to review the content of these sites, nor is Symantec responsible for the validity, legality, copyright compliance, or decency of the content contained in these sites. Unless specifically stated, the inclusion of any such link does not imply endorsement of that site or its services by Symantec.

Limitation of Liability.

IN NO EVENT WILL SYMANTEC BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFITS, COST OF PROCUREMENT OF SUBSTITUTED GOODS OR SERVICES, OR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, AND WHETHER OR NOT SYMANTEC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL SYMANTEC’S TOTAL LIABILITY UNDER THESE TERMS EXCEED $100 (USD).

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you.

Indemnification.

You will indemnify and hold harmless Symantec from and against all claims (including but not limited to paying attorneys’ fees) arising out of or caused by your use of the Service, your violation of the Terms, or your infringement of any intellectual property or other right of anyone.

General Provisions.

These Terms and performance by the parties hereunder will be construed in accordance with the laws of the State of California, U.S.A., without regard to provisions on the conflicts of laws. You and Symantec consent to the exclusive jurisdiction of, and venue in, the state and federal courts located in Santa Clara County, California, U.S.A. you will not assign any order, these Terms or any rights hereunder without the prior written consent of Symantec. Symantec will not be responsible for failure to perform due to causes beyond its reasonable control. These Terms, together with the DeepSight Privacy Policy, and any applicable Symantec software license agreements, constitute the entire agreement between Symantec and you with regard to the Service and supersede all previous communications, representations and agreements, whether oral or written, between you and Symantec with respect to the subject matter hereof. The failure by Symantec to enforce at any time any of the provisions in these Terms will in no way be construed as a waiver of such provisions.

In the event that any portion of this agreement is held unenforceable, the unenforceable portion will be construed in accordance with applicable law as nearly as possible to reflect the original intentions of the parties, and the remainder of the provisions will remain in full force and effect.